Useful Resources

Articles & Publications

ITIL 4 Managing Professional – company-wide service management

Axelos blog

Service management now and in 2022: making digital transformation work

Axelos blog

From ITIL v3 to ITIL 4: a collaborative evolution

Axelos blog

Bridging the IT/business gap with ITIL 4

Axelos blog

What makes a great Head of IT in 2023?

Axelos blog

Adventure Calling

Blog post

What Makes a Good Leader?

Blog post

Unlocking ITIL4: Defining Value and Navigating Career Growth

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The ITIL 4 Service Value System: Everything you need to know

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ITIL 4 Managing Professional – company-wide service management

Axelos blog

Service management now and in 2022: making digital transformation work

Axelos blog

Downloadable Resources

Enabling Change the Right Way

Change is an inevitable part of life: seasons changes, people grow and age, time passes, etc. 

How do you enable change the "right way"?

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MENTORING YOUR WAY THROUGH YOUR CAREER

What’s the difference between mentoring and coaching?



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PROBLEM MANAGEMENT

It is a universal truth that when delivering technology-based services, incidents & problems will happen. 

This resource provides advice & recommendations on how to manage problems effectively.

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